Saturday, November 24th, 2007
I called Comcast back, as requested by the rep on Wednesday, to check the status of the credit being applied to my account from all the issues I’ve had these last few weeks.
Comcast: What credit? There’s no notes on your account pertaining to a credit.
You’ve got to be kidding me.
Luckily, the representative today was able to work with me. She, unlike the lady on Wednesday, was able to process the credit from her system. A few minutes went by and sure enough, a credit for almost twenty-five-bucks was instantly applied to my account. Before I hung up, I thanked her, and told her she was the only one who helped me 110% and actually cared about my issues.
So, next bill will be twenty-five-bucks cheaper — which makes my bill just crazy expensive, and not fucking-crazy-expensive like it normally is.
Tags: Comcast
