Thank You, Comcast.

Thank you, Comcast, for not royally screwing with my head and my pocket.

The other day, I noticed my Comcast bill had shot up by about thirty dollars. Now, that’s a lot for me, I’ll be honest — it really does make a difference.

I called up Comcast to see what had happened. Apparently, my promotion rates expired, and I was being charged full price for everything. Plus, they increased almost every package by a dollar (HD box, HD-DVR, etc). So once the very nice representative (shocking, I know) finished explaining everything to me, I proceeded to go on my rant.

I explained that thirty bucks was a lot for me, and such an increase would FORCE me to leave Comcast for a satellite provider. I went on to ask if there’s anything she could do to keep me as a customer before I started to seek television elsewhere. She put me on hold for a few moments.

When she came back, she explained that she can apply the original promotion rates for an additional year. To that, I replied, “ABSOLUTELY FANTASTIC!”  Yes, and I did sound quite homosexual.

I’ve read that Comcast and other providers would absolutely keep you on your promotion rates to keep you as a customer. However, the only way to accomplish this was to actually call Comcast and to totally bluff when telling them that you’re leaving for satellite.