Posts Tagged ‘Internet’

Thank You, Comcast.

Tuesday, January 22nd, 2008

Thank you, Comcast, for not royally screwing with my head and my pocket.

The other day, I noticed my Comcast bill had shot up by about thirty dollars. Now, that’s a lot for me, I’ll be honest — it really does make a difference.

I called up Comcast to see what had happened. Apparently, my promotion rates expired, and I was being charged full price for everything. Plus, they increased almost every package by a dollar (HD box, HD-DVR, etc). So once the very nice representative (shocking, I know) finished explaining everything to me, I proceeded to go on my rant.

I explained that thirty bucks was a lot for me, and such an increase would FORCE me to leave Comcast for a satellite provider. I went on to ask if there’s anything she could do to keep me as a customer before I started to seek television elsewhere. She put me on hold for a few moments.

When she came back, she explained that she can apply the original promotion rates for an additional year. To that, I replied, “ABSOLUTELY FANTASTIC!”  Yes, and I did sound quite homosexual.

I’ve read that Comcast and other providers would absolutely keep you on your promotion rates to keep you as a customer. However, the only way to accomplish this was to actually call Comcast and to totally bluff when telling them that you’re leaving for satellite.

Synopsis

24Hansen is my venue to write about whatever is on my mind. I don't consider myself a blogger. Instead, I like to post entries within my journal. HUGE difference, I know.

I am currently twenty five years old, though I feel like I'm still twelve. I'm engaged to a wonderful person, and have three crazy, but very lovable, cats.

On May 21st of 2008, our precious Sunny passed away. You may read more about him here.

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